However we do replenishment regularly to our good selling products. If you are unsatisfied with our products, you can return the product back to us within 14 days of receipt in its original condition and packaging and we will refund the credit back to your original mode of purchase.Online store may feature exclusive products and promotions time to time which may be different from our regular retail store. Can I return an item for an exchange instead of a refund? View size charts. And what are Friends of Timberland, Green and Gold member about?How do I check my membership tier and spending history on my membership?Will my Club Timberland membership expire?I made purchases both online and at the store. If you are not satisfied with our product, or change of mind, you can drop us an email or call our customer service hotline and tell us your order number. Print out the return slip provided to you and return it to our local warehouse in Malaysia via trackable shipment.
Unfortunately we are unable to bring in products not sold in Singapore. You may check your order status at My Account page.
Currently orders can only be made via online.We accept VISA, MASTER and AMERICAN EXPRESS credit / debit card.Once an order has been placed, the order will be processed within the same, or next business day if order was made during non-working hours.
We apologize for any inconvenience caused.You may receive an order cancellation email if you have requested to cancel your order, or due to unforeseen circumstances such as a defective last piece product.
If you have not received any emails, you may wish to check your spam box. I purchased in a retail store, can I return online?
Please visit our Malaysia site at.Our shipping fee are SGD 20 flat for all shipments, big or small. Look out for our website or sign up our newsletter below to be updated.Unfortunately we are unable to take orders over the phone. Generally, allow 3-4 business days for delivery. The trackable shipment ensures that the returned parcel reaches safely in our warehouse for processing. Or just get our slim fitted tops for your day to day. To find out more you may wish to contact our customer service team.Timberland Online Store does not allow exchange of products. If you are not satisfied with our product, or you change your mind, you can drop us an email or call our customer service hotline and tell us your order number. Please email us,Yes we do ship to Malaysia. Q: WHERE CAN I FIND A TIMBERLAND STORE? Due to the current Movement Control Order, your parcel may take longer to reach you. We apologize for any inconvenience caused.Due to the current Circuit Breaker measures, your parcel may take longer to reach you. For more information, click,You can know your membership tier and spending history by logging into your account, and proceed to “My Account” to view the various options available for you. The size of the exchanged items may vary, however, it is not permissible to return and exchange one item of a particular style for products with different style at different initial selling price. Do check back a week later or reach out to us at,We strive to provide larger range of Timberland products to our Timberland online customers and Timberland Pro® is one of them. However we do replenishment regularly to our good selling products. We apologize for any inconvenience caused.Due to the current Movement Control Order, your parcel may take longer to reach you. RETURNS FAQ . Where can I find my order number? How long will my order take to arrive? This means you get to build your shoe from scratch — from the choice of material, colour, finishing, down to the very fine details of adding your own monograms or initials!Timberland Mid Valley City, KLCC Suria and Sunway Pyramid offers all three types of “Design Your Own” services while Lot 10 provides “Design Your Own” services for boat shoe and hand-sewn shoe. You may check your order status at My Account page. … Timberland also features an Earthkeepers™ footwear collection. General. Please contact us if you have any questions.Our order confirmation emails will be sent out once order is confirmed. Timberland Singapore do not charge duties and taxes on orders made online.If you are not a member of Club Timberland yet, you can sign up with us,Being a member of Club Timberland is free.
By continuing your visit on our website, you are consenting to our use of cookies and allowing us to save your login data to our secure server outside of Malaysia.Men's Short-Sleeve Dunstan River Slim Crew Tee,Men's AF TFO LS Saco River LW Solid Poplin Stretch Washed Shirt,Men's Gale River Long Sleeve Button Down Oxford Shirt,Men's Squam Lake Straight Stretch Twill Chino Pants,Men's Sargent Lake Slim Stretch Twill Chino Pants,Men's Long-Sleeve Pleasant River Stretch Oxford Shirt,Men's LS Mill River Cotton Linen Cargo Shirt Slim,Men's Indian River Poplin Long Sleeve Medium Check Shirt,Men's Squam Lake Straight Stretch Poplin Chino Pants,Men's Mill River Short-Sleeve Slim Linen Shirt.What is the sizing of the shoes in Timberland?There are other products only found in other countries, can I make a purchase and have it delivered?Who should I look for if I have questions on Timberland products?If I can’t find the particular product online even though it was selling previously, does it mean that it has discontinued?Will Timberland bring in Timberland Pro® footwear to Malaysia?I just placed an order, when will it be shipped?How long does it take for my order to be delivered to me?Why do I receive order cancellation email?Why I did not receive any order confirmation?If I am not satisfied with my purchase, how can I return it?I have returned the purchase, when would the refund be completed?What is the exchange policy for online store?What is the difference between Timberland online and retail store?How can I check the stock availability in the retail store?What is LWG and what is the leather grade does Timberland uses?Why is Timberland’s boots larger than normal sneaker sizes?What is regular and slim fit on your apparel?Why do Timberland footwear have minor flaws on the leather?Are there any membership fees for Club Timberland? As these are genuine leathers, minor flaws may appear under natural conditions. However the processing speed will be under the discretion of the bank. Please contact us via,We allow returns within 14 days of receipt as long as the products are in their original condition and packaging, and tags must be intact. All of our footwear are in US sizing.