Whilst your return parcel is in transit, it is your responsibility. Please do not use any faulty or incorrect items after finding the fault as we will be unable to provide a refund or exchange.Being a fashionable footwear brand that constantly strives to keep up to date with the latest trends, we receive hundreds of orders per day as we want to keep our customers happy. With up to 80% these deals won't be around forever. Repackage the item into the box and place into outer packaging (all products should be returned in the original box but the outer packaging does not have to be its original packaging). Returns. This time frame may be extended during busy periods.Yes, of course. ~ thanks for signing up! Please keep hold of your receipt as proof of postage. If you are still having problems logging in, please contact us to let us know and one of our customer care team will be able to help you.Please make sure you have checked your junk folder for the email. To return an item please follow the steps stated above in ‘HOW DO I RETURN AN ITEM?’.Please get in contact with us within 7 days to let us know. Join the Party ~ Get all the latest news, trends and offers straight to your inbox. Discover our range of slayin' nightwear to take to bed and our Instagram-worthy loungewear. GBP £ ... Shop Now. For details on how we use your information, view our.Due to recent events we have extended our returns to 60 days, to give our loyal customers enough time to return unwanted goods.We accept all major credit/debit cards or you can pay via Paypal. The returns team will then process your refund within 5 working days, please allow the following time for the funds to show in your account. To return, please follow the ‘how to return an item’ steps above. Look fabulous and fierce, no matter the occasion, in the latest EGO clothing edit. We aim to get all items purchased before their cut off time sent out the same working day, next day orders placed after this time may take an additional day to arrive. If the tracking shows no information please contact us at.Please email us with your name and order number so that we can contact the delivery company on your behalf.Our couriers attempt to deliver twice before returning items back to us as undelivered. Please include your completed return form, found at the bottom of your invoice.1. Repackage the item into the box and place into the outer packaging. 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AVIOD EGO!! About Us; Contact Us; Track My Order; Blog ; instashop; Email Sign Up ; Careers ; Student Discount; Affiliates; Size Guide; FAQs; Klarna; Delivery Options. You may be asked to return the faulty item to us, please follow our return steps to do this.You can return your item within 60 days provided the product is in its original, unused condition.Unfortunately, we do not offer free returns for international customers so the cost of return is the customer's responsibility. We recommend that you return the parcel to us using a tracked or signed for service, to ensure we receive the parcel here safely. If you have entered incorrect care details please try again and double check the information you are inputting. Please include your EGO invoice into your return after entering the return reason code.Unfortunately, we are currently unable to process exchanges. If this does not help, please use the ‘forgot my password’ link which will remind you of your password. Skip to Content . Our collection is for those days when you want to look stylish with minimal effort, or if you don't fancy leaving the house but still want to slay in your sleepwear. You can return your item to us and place a new order to receive the item of your choice. Hey Girl, sign up to get an extra 10% off your next order! Please include your completed return form, found at the bottom of your invoice.

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