Step 6: Now make a phone call using Wi-Fi on S10, you can see the Wi-Fi calling icon. I believe only phones with O2 firmware installed will allow you access to wifi calling and 4G calling on the O2 network. etc. I hope they will be able to RE-enable it.The MyO2 app says Wi-fi calling is enabled, however. Help and support from O2 during the lockdown. Wi-Fi calling disappeared after April update. Try rebooting again. Tap phone icon on bottom of the screen/ tap three dots/ settings/WiFi calling On Off is there. Change your preferences in My O2 as the default setting is to share your number with partners in crime..... on I recently got an S10+ which wifi calling worked perfectly. 07:23. on Since then, I noticed that Wi-Fi calling had disappeared from the settings. on We use cookies to help you get the best experience from our site and show you more relevant products. from the top pull down menu you will see that the wifi calling icon has returned. Put your sim back in and reboot your phone. We use cookies to help you get the best experience from our site and show you more relevant products. Lover of all things Samsung. Hi Currently my wifi calling is enabled but I the icon uptop keeps disappearing I have bad network at my home and this is the only way i am able to Cookies on O2 We use cookies to help you get the best experience from our site and show you more relevant products. ‎15-04-2019 This type of behavior in an update should not be happening. on on Just wondered as i appear to have the same issue, S10 o2 in store purchased on contract up to date correct firmware etc. ‎15-04-2019 ‎16-04-2019 All wifi calling options have disappeared from the phone, in store can't help say it must be Samsung software issue. The LTE keeps falling back to HSPA+ (3G). I dont see any of the following option . It's not the only issue that crept up following the April 2019 update. It is not on an S10e with the latest update. Just wondered as i appear to have the same issue, S10 o2 in store purchased on contract up to date correct firmware etc. ‎16-04-2019 If I eject the sim and put it back in it all comes back. The cookies we use include analytics and advertising cookies. 1. Check out this handy starter guide!→ Have a query about your account? Just checking in case it was unrelated and you're still experiencing issues and need any additional advice. Carry on browsing without changing your settings if you agree to our use of cookies. Now make WiFi calling AT&T, Sprint, T-mobile and other carriers in your Samsung S10 plus device. If not turn it on, if you can't then something has gone wrong with you WIFI calls setup possibly from O2. 13:48, on See our cookie policy and find out how to manage cookies. Report Content. I'm with 02 also. All wifi calling options have disappeared from the phone, in store can't help say it must be Samsung software issue. Good news is the S10 does support Wifi Calling on O2 with open market firmware (eg, stock firmware from the likes of CPW etc). Why would this have been disabled by the April update? Connection -> Wi-fi calling. 18:13. I have unlocked galaxy S10 purchased from Samsung directly and AT&T carrier. 07:56. Close settings. As I'm moving back to O2 from EE, I think I may have to use WiFi calling more as the coverage isn't as good but I'm fed up of various issues I've had while I've been with EE. If you'd like to take part, why not register? → COVID-19 support - Help and support from O2 during the lockdown→ Access for You: Registration - Find out how to register for our Access for You service.→ Just joined the community or thinking of registering? 2. Comments posted are entirely of my own opinion. Step 5: Turn on Wi-Fi calling toggle to activate it. After an update when this issue occurs do this. The cookies we use include analytics and advertising cookies. Message 5 … https://community.o2.co.uk/t5/Android/4G-Calling-on-S10-or-P30-Pro/m-p/1212227#M71960, on The reason I asked is because my Samsung device on EE was from cpw and that has a WiFi calling feature on it but wasn't sure if O2 use their own service or something. 09:07. 11:15, on If I eject the sim and put it back in it all comes back. When I start up my new s10 plus in the morning the wifi calling symbol on the quick icon menu screen has disappeared, and also in the settings tab under connections there is no option to turn wifi calling on. I recently got an S10+ which wifi calling worked perfectly. Go to setings, Connections, Mobile networks, check if VoLTE calls is on. You do not have permission to remove this product association. Open your Phone app etc. Tbh I'd ask @Chris_K for confirmation as there are some Samsung devices that work on open firmware. See our cookie policy and find out how to manage cookies. I have no affiliation whatsoever with O2 or any subsidiary companies. ‎15-04-2019 Carry on browsing without changing your settings if you agree to our use of cookies. 13:39, I can well understand why you changed network then, One thing you need to do though @SamsungFanBoy. A lot of network connectivity issues. Even though I had Android Messenger as the default and disabled the Samsung Messenger, it reactivated it and once again took control. Thank you for your help guys! More posts to follow. Think you have to contact 02 and get them to enable WiFi calling. ‎05-05-2020 Currently using Samsung Galaxy S10 Plus 128gb. Therefore I cannot make wi-fi calling. I'm with O2, btw. 04:40, on Not sure why they were loaded in as they weren't there before. Then after a large update the option to turn it on and off dissapears after I restart the phone.

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