Find an ATAS accredited agent here ». The AFTA Chargeback Scheme (ACS) is a member focussed non-profit organisation created to support ATAS Accredited Travel Agents travel in the event of consumer credit card chargebacks as a result of a supplier insolvency. They will provide you with friendly service and create a hassle free and convenient travel experience, from beginning to end. This is not unusual.
AICS is available to ATAS accredited travel agencies only and provides industry-owned protection. ATAS accredited agents are experienced industry leaders who will offer you access to a large variety of products and destinations across Australia and the world, the best suppliers and first-to-market offers. If the supplier has offered a credit, then the agent continues to act as agent in passing on the end suppliers offer.The advice from consumer advocate CHOICE, also supports that a credit is an appropriate remedy under the current circumstances:Travel agents, like everyone else, deserve to be paid for work that they do especially in situations like COVID-19 which are not of their making and which are considerably more complex and time Withdrew from ATAS . If you're a new user and do not yet have a username/login.Accredited ATAS participants click here for access to the secure business support area.Returning users log in to commence or access your ATAS application.AFTA has lodged its 2020-21 Pre-Budget Submission with Treasury, calling for a Sector Specific Support Package and now we need your help!Join the 4-week challenge and enhance your resilience to stress and improve the way that you deal with challenges that life throws at you. This includes the recovery of ‘reasonable expenses’ which would enable travel agents to apply fees for their time in managing the contract.As outlined above, the terms and conditions of your contract will determine what cancellation/service fees may be applied and where the contract is ‘frustrated’ travel agents can recover their reasonable expenses.Consumer advocate CHOICE has also issued advice to consumers, confirming that agents are within their rights to charge cancellation fees.
ATAS accredited travel agents are working tirelessly to support affected consumers. In some circumstances travel agents will charge a fee for the work being done to cancel or re-arrange bookings.
This releases parties from their contractual obligations due to an event that is outside of both parties control.
Toll Free 1800 677 119 . Some States have incorporated this doctrine into legislation, and thus frustrated contracts are determined by legislation in the following states:The application therefore varies across States in relation to frustrated contracts and whilst parties are released from their obligations, there is a common goal of restoring balance and fairness. The Australian Federation of Travel Agents (AFTA) is launching a new scheme known as the AFTA Insolvency Chargeback Scheme aka AICS, which is designed to support consultants when suppliers fail.
In fact, ATAS accredited agents are travel experts who can offer you access to a large variety of products and destinations across Australia and the world, the best suppliers and first-to-market offers. February 26, 2018 . Withdrew from ATAS. Learn more >,AFTA is offering all members access to short, sharp, high impact courses called micro credentials. They will provide you with friendly service and create a hassle free and convenient travel experience, from beginning to end.
Booking with an ATAS accredited agent means you’re in safe hands and can travel with confidence. Lux Group Ltd t/a Luxury Escapes.
The Trustee for the Venture Holidays SA Unit Trust trading as Venture Far ABN 40101240036 .